Viral marketing with floors. That works?
Posted: June 30th, 2010 | Author: koan | Filed under: mafi magazine | Tags: gastronomy, Hotel, mafi magazine 03, Tiger Oak | No Comments »In fact you go to a restaurant to enjoy a dinner because of the chef. But the uniqueness of a restaurant can be exponentiated with a unique floor that is perfectly composed in the restaurant and gives the guests a special “wow-effect”. Such a strategic interior investment is not only to feel comfortable it is also a floor that makes the restaurant special and promotes it in a unique way.
The same experience we have had in the hotel business. In the Austrian Alps there is a fantastic hotel with a black lighted purple Tiger Oak in the entrance area which is the classical example of viral marketing. People walk by and are attracted by the fascinating and unbelievable style. Since the hotel has had this floor they haven’t had any empty rooms, all because of word-of-mouth.
“Actually you can use some of our products not only as unique floors but also as marketing communication tools,” says Harald Maier, CSO of mafi.
mafi Story:
A very neat little hotel in the Austrian Alps decided to lay half of their rooms with mafi floors. Additionally they equipped the entrance and public area with the mafi Tiger Oak to attract attention and make their guests feel special. One and a half years later the owner came back to mafi Flagship store. “It’s crazy but I feel like I have to invest in the other 50% of my rooms with mafi floors as well. My regular guests do not want to go into the rooms with the other floors. Once they enjoyed the warm and cosy feeling of the rooms with your floors, they didn’t want to relinquish this feeling any more. And guess what, I also have to admit that my restaurant guests are talking more about the floor than about the cuisine even though my chef is well known in our region. I have to admit that it was really worth investing in mafi floors. Especially because they are more expensive than other products on the market but are totally different. Finally I decided to also do the rest of my hotel with mafi floors because my customers forced me to.”
extract from the mafi reference-list:
Binz, Germany – Hotel Nixe / St. Moritz, Switzerland – Hotel Post /
Zürich, Switzerland – Hotel Glockenhof / London, UK – Gordon Ramsay /
Madrid, Spain – Hotel Wellington / Monte-Carlo, Monaco – Buddha Bar /
Monaco, Hermitage / Lofer, Austria – Confiserie Berger /

Leave a Reply